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Privacy Policy






Privacy Policy

PRIVACY POLICY

These Privacy Policy (this "Policy") describes our company's ("Company," "we," "us," or "our") privacy practices with respect to persons or entities who access our property's RENTCafé website or mobile applications (collectively, the "Site"), including without limitation renters and potential renters (collectively, with all persons or entities who access the Site, "Users," "you," or "your").

This Site is owned and operated by us to offer certain services to renters and potential renters (the "Services"). This Site uses the RENTCafé technology platform, which is owned and operated by Yardi Systems, Inc. (collectively, with its subsidiaries and affiliates, "Yardi").

Information We Collect

When you contact us through our website, we collect:

  • Name and email address
  • Phone number (if provided)
  • Message content
  • SMS consent preferences

How We Use Your Information

We use your information to:

  • Respond to your inquiries about our services
  • Send text messages (only with your explicit consent)
  • Provide information about our services

SMS and Text Messaging

If you provide consent, we may send you text messages related to your inquiry, including:

  • Property notifications and updates
  • Appointment reminders and confirmations
  • Customer care communications

Message frequency varies. Message and data rates may apply. You must be 18 years or older to consent. You can opt out anytime by replying "STOP" to any message. Reply "HELP" for support. Carriers are not liable for delayed or undelivered messages.

Information Sharing

Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We may share information only as required by law or for essential business operations.

Opt-Out Instructions

If you wish to be removed from receiving future communications, you can opt out by texting STOP, QUIT, END, REVOKE, OPT OUT, CANCEL, or UNSUBSCRIBE.

Contact Information

For questions about this Privacy Policy, contact us at the address and contact information provided on our website.

Updated August 20, 2020